About the founder
Not me. I’ve always been a ‘do-er’ and will approach any problem with a positive mindset. It was this can-do attitude that enabled me to grow from a recruitment advisor in Asda in 1990 to Head of HR at Starbucks, to winning an award for Best People Manager at B&Q, to later becoming UK Retail HR Director for Gap Inc.
How we view the employee/customer profit chain
A positive outlook, empathetic nature and ability to listen are shared by the entire HR Made Easy team and have enabled us to stand out in the HR market. As a result, HR Made Easy continues to grow as more and more business owners seek to simplify their HR processes in the face of ever-changing regulations.
Your team soon learn that we’re not just there to deal with disciplinaries; instead they’ll see human beings who are approachable and trustworthy and have everyone’s best interests at heart, not just the company’s.
And we don’t just say that happy, engaged employees frequently lead to successful, profitable businesses; we live and breathe it. Back when I was working at B&Q, as Internal Communication and Engagement Manager, I helped take the company’s Gallup Employee Engagement Score from 3.6 to 4.8, the best score within Gallup at the time.
And in 2017, we launched our own app called Emotie, which enables companies to stay emotionally connected by empowering staff to express their feelings in real time. Inspired by Dave Brailsford’s marginal gains theory, the app is helping companies across the country increase employee engagement. You can read more about Emotie on its dedicated website.