HR Services
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HR Services
The good news is that HR Made Easy have been providing tailored HR services for SMEs since 2007, helping clients design and develop new contracts and other legal documentation.
We can provide professional terms and conditions of employment tailored to meet the specific needs of every job role within your organisation. More than just formalities, these T&Cs outline the relationship between you and your employees, ensuring clarity and mutual understanding. By crafting precise and legally sound terms and conditions, we help protect your business and support a positive working environment.
We also provide thorough HR audits to assess and review your current contracts, policies and procedures. The audit process involves a detailed examination of your existing documentation to identify any areas that may need updating or improvement.
We’ll then advise you on the necessary changes or update your documents to ensure they align with the latest guidelines and legislation. This ensures that your business remains compliant with ever-evolving employment laws, reducing the risk of legal issues and promoting a fair, transparent workplace.
HR Made Easy also specialises in the creation of professional employee handbooks, consolidating your company’s policies and procedures into a single, easy-to-access resource. Whether you prefer a hard copy or a digital format, we provide solutions that are both legally compliant and tailored to your specific business needs.
That’s why, in addition to HR Made Easy’s range of in-person HR services, we offer off-the-shelf template packages to meet the diverse needs of our clients.
These includes an SME HR Template Pack, which features a comprehensive Employee Handbook, along with all the legally compliant template letters required for onboarding new employees.
As well as these ready-made solutions, we can provide you with flexible, tailored HR services for SMEs which directly address you business’ needs. These range from pay-monthly retainer-based services, ensuring ongoing HR support, to bespoke project-based assistance and ad hoc support, if you’re looking for specialised or one-time HR solutions.
One of the reasons we set up HR Made Easy back in 2007 was to provide tailored HR services for SMEs like yours, with comprehensive HR audits to suit your business’ unique needs.
Allow us to get under the bonnet and examine your existing HR functions and we can provide you with feedback on which parts are operating smoothly and effectively and which areas can be improved. We’ll also ensure that your processes align with the latest best practices and legal requirements within your industry.
An HR audit will identify any gaps or risks to your business that may exist. These could be outdated policies, inadequate compliance with employment legislation or unmet learning and development needs. No stone is left unturned.
By gaining such visibility of your company’s strengths and weaknesses, we can then work together to formulate a strategy for how your HR function can be optimised to support your business goals more effectively going forward.
At HR Made Easy, our mission has always been to simplify HR management for business owners. Our HR audit service is just one of the many ways that we can work alongside you as an extension of your business, consulting you on all facets of HR and people management, which we’ve worked in for over 30 years. You can focus on what you do best – growing your business – while we ensure that your HR foundation is robust and future-proof.
We’re here to help with that. We always strive to offer timely and practical support, ensuring that you have the answers you need, when you need them. To take advantage of our quick HR response service, please get in touch and we can arrange a time to discuss your concerns.
If you have a specialised project or need an ad hoc service that demands a dedicated, one-on-one approach, we can assist with that, too. From developing an HR strategy, to managing transformational change, to handling a reorganisation or redundancy process, our expertise covers a wide range of tailored HR services for SMEs’ needs, and our vast network of professionals can be brought in to assist if required.
Together, we can support projects related to recruitment, employee engagement, performance management, and employee wellbeing. And, depending on your business’s needs, we can either manage the entire project for you or offer targeted advice on specific aspects.
No two clients’ requirements are the same, and HR Made Easy is flexible by design for that purpose. Whatever project you need support with, we’ll ensure that our HR solutions are tailored to your broader business goals.
Fortunately, HR Made Easy is here to shoulder much of the burden and help you navigate this challenging time, ensuring that you avoid common pitfalls and avoid costly mistakes.
We’ll guide you through the correct redundancy procedure, ensuring that every step is handled with care and compliance and that employees are communicated with as transparently and compassionately as possible
From managing sensitive conversations to advising on the right selection process, we’ll ensure a smooth and compliant redundancy process and help protect your business from potential claims of unfair dismissal or discrimination.
The redundancy process can be complex, with a number of options available. We’ll draw on our vast experience in people management to recommend the best course of action that is both legally sound and commercially beneficial.
As such, it is essential that you as a business owner or manager are constantly kept up to date with the latest changes to legislation. Otherwise, you could be exposed to claims. When running a business with so many moving parts, it can be difficult to keep on the right side of some of these employment laws. This is where HR Made Easy comes in.
As seasoned HR experts who live and breathe HR and people management, we like to stay abreast of employment law changes, and we’ll always pass any relevant updates on to our clients as they arise, giving them peace of mind that they have all legal bases covered.
We can offer advice and support on settlement agreements, employee tribunals, age discrimination, race discrimination, sex discrimination or any legal enquiries you may have.
This is where the expertise of an HR company comes in handy. Let HR Made Easy guide you through the process smoothly, ensuring an efficient resolution for all involved.
Whether you’re addressing complaints or navigating processes and meetings, we can offer thorough and impartial guidance. We’re available remotely or in person to support you every step of the way with professionalism and sensitivity, highlighting any risks to your business so you can make informed decisions that safeguard your interests.
In times of conflict, HR Made Easy offers mediation services that provide a perspective to facilitate resolution. Our neutrality allows us to mediate effectively, transforming situations into opportunities and achieving harmonious outcomes.
With HR Made Easy by your side, you can handle actions and grievances, confident that you possess the knowledge and assistance to uphold a fair, compliant and peaceful working environment.
If your company is going through a transfer of business, HR Made Easy can support and advise you throughout the entire process.
Key points about TUPE:
Employee rights: Upon transfer of a business or part of a business to a new owner, the employees shall be transferred to the new owner as a matter of law. Their contracts of employment, including terms and conditions, remain the same.
Continuity of employment: Employees are treated as if their employment with the old employer has continued with the new employer, meaning there is no break in their service.
Consultation: Consultations between employer and current employee and predecessor employee representatives is important in informing the workforce about the transfer process, including reasons thereof and any significant measures that affect them.
Dismissal protections: Employees cannot be dismissed because of the transfer itself. If they are, the dismissal is automatically unfair unless there is an economic, technical or organisational (ETO) reason for it.
Changes to employment terms: Any changes to employees’ terms and conditions because of the transfer are usually void, unless they are made for an ETO reason.
Drawing on extensive practical experience facilitating mediation sessions, we can help you manage any disputes that are impacting your organisation. Acting as a neutral third party, we’ll effectively examine the conflict between the disputing parties, helping you move towards an acceptable outcome for all concerned.
By employing HR Made Easy’s mediation services, you can reduce the time and resources spent on resolving delicate matters, in turn saving costs. Disputes can lead to workplace stress, which in turn can lead to staff absences, so the quicker disputes are resolved, the more productive affected team members will be.
We’ve worked in HR and employee engagement for many years, and we understand the link between employee happiness and productivity and how it impacts profitability. Disputes in the workplace pose an obvious threat to employee happiness, as a toxic situation can quickly spread and infect other members of staff if it isn’t dealt with at source. Workplace mediation is one of the most effective, low-risk ways to achieve this goal.
Business Improvement
With many years’ experience working in HR and people management roles for B&Q, Starbucks and Gap, we can help you develop and refine your people strategy so it aligns with your broader business objectives.
This begins with a conversation. We’ll listen and learn about your current business structure and culture and what your concerns and goals are for the company. We’ll then visit your premises and undertake a full audit, list our recommendations and propose a strategy to implement them. This may include enhancing employee engagement, reviewing pay and benefits and identifying opportunities for organisational design and restructures.
We also offer support in talent and resource planning, working with you to understand how your talent is distributed across the business. Together, we’ll build a robust and transparent succession plan, ensuring that your talent is effectively managed and resources are optimally planned.
Transformational change occurs within an organisation when there’s a fundamental shift in how it operates, often in response to external changes. It can be a challenging process that involves redefining the organisation’s vision, goals, culture and ways of working. However, if done the right way, the rewards can be huge, with increased employee engagement, enhanced performance and higher profits as a result.
We can play a crucial role in supporting your business as it navigates transformational change. We can help you recognise when such change is necessary and assist in crafting a compelling vision for the future that inspires both employees and managers. Our expertise ensures that the transition process is managed smoothly, with everyone on board and the change executed successfully, leading to lasting positive outcomes for your company.
That’s why you need HR Made Easy’s talent, resource and recruitment service.
We’ve drawn on our 30+ years’ experience in HR and people management to devise a proven candidate-focused recruitment process. It will not only identify top performers in your field but also actively engage with them. Candidates are then taken through a series of highly engaging recruitment stages, ensuring that they feel valued and connected to your business from the start.
We’ll work closely with you to gain a deep understanding of your business model. By forming this partnership-style relationship, we will seamlessly assimilate into your existing operations, acting as an extension of your team.
Whether you’re recruiting for a single vacancy or multiple positions, HR Made Easy will be committed to finding and delivering the highest-quality candidates who are the perfect fit for your organisation. Getting recruitment right first time not only increases employee engagement, retention and productivity but also reduces the risk of re-recruitment costs further down the line.
Our recruitment expertise is built on proven techniques, including talent research and intelligence, targeted social media marketing, job board advertising, and access to our GDPR-compliant database. We’re equipped to conduct all recruitment processes virtually, with remote working being our standard practice, and we have nationwide coverage for face-to-face interviews through our extensive network of HR professionals.
Our flexibility ensures that we can support your hiring needs efficiently, no matter where you or your candidates are located.
To get the most of your people, you need to nurture their abilities and sometimes encourage them to step out of their comfort zones so they can see what they’re truly capable of.
By developing your employees in this way, you can enhance their engagement and performance simultaneously, which has a positive effect on the company’s bottom line.
Having worked in employee engagement and learning and development for numerous well-known brands, we’re adept at delivering bespoke training tailored to your organisation’s needs
The L&D training on offer includes leadership training, sales, handling difficult conversations, managing underperformance, disciplinary and capability management, addressing discrimination, bullying and harassment, managing absences and conducting effective recruitment.
In terms of delivery, our vast network of L&D professionals is on hand to assist in delivering courses, whether they’re in-house, virtual or a one-off session. And we can provide ‘train the trainer’ sessions to teach you or your colleagues to deliver the courses yourselves.
With emotions running high, you need to be able to navigate your company’s restructure with confidence and decisiveness. Where people’s jobs are affected, it’s essential to understand employment law and HR practices, too. It’s unsurprising, then, that HR Made Easy are often called upon to assist with company restructures. Here’s how we can help you with yours.
Whatever the reasons for your business’s restructure, we bring extensive knowledge and experience to the table, having successfully assisted with numerous restructures for clients since HR Made Easy’s inception in 2007.
We’ll work closely with you to create tailored solutions that align with your overall business strategy and help you achieve the best possible results. We’ll help you develop and apply fair selection criteria, conduct both individual and collective consultations, calculate redundancy payments and provide all necessary documentation, such as template letters and appeals processes.
Other areas we can help with include communication strategies, internal recruitment support, TUPE process and settlement agreements.
HR Made Easy can provide an array of highly talented, accredited coaches who can deliver personalised training and mentoring that will elevate the abilities and confidence of your people, which in turn will maximise your company’s growth and success.
Contact us today and we’ll establish your objectives and goals, explore the options and resources available depending on factors such as your location, number of staff and budget, and then provide suggestions on how we can leverage coaching to get you to where you want to be. This would include agreeing and committing to clear and specific time-bound actions.
Engagement, Performance & Wellbeing
We live in an increasingly fast-paced world, so emotional well-being is more important than ever. And while employment surveys can be effective, they take time to put together and carry out.
In contrast, Emotie works in real time, providing users with a simple yet powerful way to communicate how they feel at work. After all, while businesses are often very good at asking their people how they’re achieving their objectives, they’re not as good at asking how they feel about achieving those objectives.
In fact, when our founder Claire worked for B&Q as Internal Communication and Engagement Manager back in the early 2000s, she understood the value of effective communication through employee surveys, helping to raise B&Q’s Gallup Employee Engagement Survey score from 3.6 to 4.8, achieving the best score in the whole of the Gallup at that time.
Emotie is essential for organisations of five employees or more, and it enables continuous dialogues between employees and managers – even if they are remote or hybrid workers.
How does it work?
The app is designed with user-friendliness in mind and features an intuitive interface that makes it easy to navigate. It features a unique rating system comprising four emoji-style icons called Emoties. The app prompts employees to express themselves by selecting the ‘Emotie’ that best mirrors their current emotion, capturing real-time insights into their performance, engagement and well-being.
Of course, the employee’s responses can then be answered via the app or on a call by their manager, and an instant dialogue can be instigated if required. By empowering employees to express their feelings in the moment, they will feel understood and supported, their managers will feel informed, and engagement and, ultimately, productivity are likely to increase.
Since Covid especially, the spotlight has been on mental health, and businesses have had to make serious adjustments to adapt to hybrid working.
However, while the focus on wellbeing has definitely ramped up in recent years, employee engagement has been recognised as a significant driver of business success and performance for some time.
In fact, when our founder Claire worked for B&Q as Internal Communication and Engagement Manager back in the early 2000s, she understood the value of effective communication through employee surveys, helping to raise B&Q’s Gallup Employee Engagement Survey score from 3.6 to 4.8, achieving the best score in the whole of the Gallup at that time
And since then, we’ve developed our own app Emotie that measures employees’ emotions in real time. So, if you’re looking for assistance with employee surveys within your business, we’ve got this!
It’s been proven that employees are more likely to complete a survey than raise a concern at a meeting. We can help you devise a high-quality employee survey that will give you valuable insights into how your employees are feeling. The bespoke employee surveys that we can provide are easy to complete and distribute, and we can follow up with expert analysis of the results and some invaluable recommendations.
HR Made Easy is about a lot more than just offering HR support to businesses. We also love to help individuals. If you’ve been made redundant or are just looking to get back into work after illness or a break, we understand that finding a new role can be stressful and time consuming.
One of the obvious ways to increase your chances of employment is to perfect your CV, and we are highly experienced in this area. Having worked in both people management roles and HR positions for over 30 years, we’ve seen and vetted hundreds of CVs in that time. So, whether you’re starting from scratch or looking to enhance your existing one, we can provide considerable expertise, giving you the best chance to stand out and secure interviews.
Your CV is your first opportunity to make a strong impression, so we’ll ensure that it best reflects your skills, experience and potential. Beyond CV development, we also offer personalised interview preparation, where you’ll learn the techniques and confidence to excel in any interview setting.
And we’ll assist you with your job search strategy, helping you navigate the job market more effectively. We can provide 1-1 coaching sessions designed to equip you with the tools and insights needed to re-enter the workplace quickly and successfully.